Refund policy
Return & Refund Policy
Last Updated: [15 March 2026]
Thank you for shopping with us. If you are not completely satisfied with your purchase, we’re here to help.
7-Day Return Policy
You have 7 days from the date you receive your item to request a return.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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The item must be in the original packaging.
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You must provide proof of purchase or order number.
Non-Returnable Items
The following items cannot be returned:
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Used or damaged items caused by the customer
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Items without original packaging
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Discounted or sale items
Refund Process
Once we receive your returned item, we will inspect it and notify you about the status of your refund.
If your return is approved:
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Your refund will be processed within 5–7 business days.
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The refund will be issued through the original payment method.
Shipping Costs
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Customers are responsible for return shipping costs.
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Shipping charges are non-refundable.
Damaged or Wrong Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with pictures of the product.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
📧 Email: jacobs7646@gmail.com
📞 Phone / WhatsApp: 03484701067